The Right Way to Lead Design Thinking Roger on 22/06/2020 Anne Lind, the head of the national agency in Denmark that evaluates the insurance claims of injured workers and decides on their compensation, had a crisis on her hands. Oddly, it emerged from a project that had seemed to be on a path to success. The project employed design thinking in an effort to improve the services delivered by her organization.
Models for The Catalyst — Part 2 Roger on 20/06/2020 Understand the system; innovate in small but radical steps; be diverse and flexible; co-create; engage and support change agents, facilitate social and institutional learning. Transferable lessons from a deep dive into Transition Design
Reimagining Design Systems at Spotify Roger on 16/06/2020 In November we introduced Encore, Spotify’s new approach to design systems. What’s cool about Encore is that it’s not just one thing: it’s actually a family of design systems, managed by distributed teams. In this post, we’ll share what motivated us to create Encore, how it’s structured, and how it’s different from what we’ve tried before.
Must read Product, Startup and Design threads Roger on 14/06/2020 https://twitter.com/ashleymarinep/status/1272125485426843648?s=09
The Design Process Dilemma: How to Align Process, Problems, and Stakeholders Roger on 13/06/2020 Design Thinking. Co-creation Workshops. Creative Problem Solving. Brainstorming. Gamestorming. Gamification. Agile Sprints. Storytelling. Human-Centered Design. Rapid Prototyping. Divergent Thinking. Convergent Thinking. Service Design. Lean Process. With so many process options, how should a designer solve a problem?
Why ‘getting back to normal’ is overrated – systems-led design and that thing we call ‘resilience’ Roger on 12/06/2020 For a good chunk of the last century, many Americans thought the housing market was the goose that laid the golden egg. That all changed with the Global Financial Crisis.
How going 100% virtual gave us an edge Roger on 12/06/2020 Our ITX design team has been facilitating and learning from Design Sprints since 2016. Our company’s culture promotes distributed team collaboration but until December of last year, most of our design sprints had been conducted in person. We noticed that this didn’t just happen with Design Sprints; whenever we conducted more in-depth workshops, we tended to host in person rather than online
Design’s Unsexy Middle Bits Roger on 11/06/2020 In How I Stopped Worrying and Learned to Love Design Thinking, I wrote about how I learned to value design thinking and in Five Habits of Design Thinking I explain how you can build the skill of design thinking. But I’ve noticed my students tend to use the term “design thinking” as a synonym for UX/Digital Product Design. This is a dangerous smallification of design and a source of shoddy work.
Design for the New Normal Roger on 08/06/2020 Design for the New Normal talk for the NEXT Conference in Berlin, April 2013. This is an ongoing research piece and examines the space within which some of our design and research practice is situated.
The Value Of Storyboarding For Product Design Roger on 06/06/2020 https://www.smashingmagazine.com/2018/11/value-storyboarding-product-design/